Four things that are different.
Most field service is bought by phoning three contractors and hoping. PeerToSite changes four things about that — and nothing on this page is a claim we can't show you in the product.
Location
Urgency
Price before you send
The short version
What you get that you don't have today
You know the price before you send
A standard price by urgency, shown on the request. No quote to wait for, no surprise on the invoice.
One payer, one invoice
PeerToSite invoices your company and pays each firm its own price. Twelve contractors, one accounts-payable record.
A visit you can watch
Check-in, chat, photos and sign-off items, live. Approve or send back in 30 minutes — from your desk.
Data stored in Canada
Azure Canada Central, GST/HST on every invoice, support from PeerToSite staff. Designed with PIPEDA and Quebec Law 25 in mind.
Compared
Against the two ways it's done today
A fair comparison, not a straw man: a good national firm consolidates well. What it can't give you is the price before the call and the visit while it happens.
| Calling contractors yourself | A national facilities-management firm | PeerToSite | |
|---|---|---|---|
| Price | Quoted per call, varies by who answers | Contract rates, set in their agreement with you | Standard price by urgency, shown before you send |
| Who comes | Whoever you reach first | Their subcontractor — you rarely know who | The best-ranked firm covering the site's area that accepts; its name shown, its documents checked by PeerToSite |
| During the visit | A phone call, if you're lucky | A status in their portal, usually after the fact | Live check-in, chat, photos and sign-off items |
| Sign-off | A paper slip or an email | Their report | Your checklist, with photos, approved by you |
| Invoicing | One per contractor | One, consolidated | One, from PeerToSite, GST/HST included |
| Vetting | Yours | Theirs | Registration, insurance and WSIB checked by PeerToSite; your requirements on top |
| Where your data lives | Email and spreadsheets | Depends on the firm | Azure Canada Central |
Honestly
What you should know before you sign up
What we don't claim
No certifications yet — not SOC 2, not ISO. Our security page says what's in place and what's a target.
See itWhat isn't built
Recurring maintenance is on the roadmap and marked Planned wherever it appears. The ServiceNow connector is built but untested against a real instance, and switched off until it is.
See itWho's behind it
PeerToSite, a Canadian company. We're starting with a pilot before a wider launch.
See itQuestions
Things people ask
Is PeerToSite the contractor?
PeerToSite invoices the company and pays the firm. Whether that makes PeerToSite the prime contractor in law is being settled in the Terms with our lawyer — we say “PeerToSite invoices”, nothing more, until it is.
Can I bring the contractors I already use?
Yes — they sign up as a firm and are checked once by PeerToSite. Once they've finished a job for you, you can mark them Preferred so their bids are listed first. They'll also be offered other companies' work.
What happens when something goes wrong?
Send it back inside the 30-minute window, request a return visit after it, or open a dispute — the invoice waits, and if the two of you can't settle it within a business day, PeerToSite staff decide.
Forward this to whoever signs.
Then book a walkthrough and we'll run a real request with your sites.