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How do dispatch offers work?

If your firm has Dispatch turned on and agreed rates with PeerToSite, offers for jobs in your trades and areas appear under Dispatch Support → Offers. The Owner or Office accepts — choosing which technician goes (a firm of one doesn't need to) — or declines with a reason, which only PeerToSite sees. The company's name and the exact address are shown once you accept. The technician then confirms their expected arrival time on the job page, and updates it if it changes.

Offers go to every qualified firm at once and expire if not answered in time; the first to accept gets the job. Technicians never see offers or pay.

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More in For Contractors

How do I find work to bid on?

Opportunity Marketplace lists what your firm qualifies for, and you're notified of new ones.

How do I submit a bid?

From the posting, by the firm's Owner or Office.

What's under Settings?

Your profile, your firm, security and your data — in one menu.

How do I add people to my firm?

Settings → Team: Owner, Office or Technician.

How do I check in and sign off a job?

From the job page, on your phone.

I replaced a piece of equipment on a job. How do I record it?

Tick “I replaced the…” at sign-off and enter the new serial.

What happens if a company disputes my sign-off or asks me to come back?

Fix it on site if you can; otherwise book the return visit, or dispute it.

How do invoices and getting paid work?

There's no invoice to send — PeerToSite creates it from what was agreed.

How do I add a licence, certificate or insurance?

Documents → add it once, for every company.

Can I rate a company?

Yes — after a job, from the job page.