For companiesFor contractors

Can I rate a company?

After a job, your firm can rate the company on site readiness, scope accuracy, safety and communication, and leave feedback. The company reviews your technician too.

Neither side sees the other's review until both are in, or 14 days after the work is approved. Then both are shown on the job, and your review appears on the company's reputation for other firms to see, under your firm's name. After that, reviews can't be changed.

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More in For Contractors

How do I find work to bid on?

Opportunity Marketplace lists what your firm qualifies for, and you're notified of new ones.

How do I submit a bid?

From the posting, by the firm's Owner or Office.

How do dispatch offers work?

Accept and choose the technician, or decline; the technician confirms the arrival time.

What's under Settings?

Your profile, your firm, security and your data — in one menu.

How do I add people to my firm?

Settings → Team: Owner, Office or Technician.

How do I check in and sign off a job?

From the job page, on your phone.

I replaced a piece of equipment on a job. How do I record it?

Tick “I replaced the…” at sign-off and enter the new serial.

What happens if a company disputes my sign-off or asks me to come back?

Fix it on site if you can; otherwise book the return visit, or dispute it.

How do invoices and getting paid work?

There's no invoice to send — PeerToSite creates it from what was agreed.

How do I add a licence, certificate or insurance?

Documents → add it once, for every company.