What are plans?
Your plan sets how you pay PeerToSite each month and how many dispatch visits are included: Basic (upfront per visit), Base Term (net 30), Premium (net 30, 6 standard visits) and Enterprise (priced for your company — contact PeerToSite). You need a plan to post an opportunity or request a dispatch. A Company Manager chooses one under Settings → Plan & services; a change starts with your next month.
A Medium or Low dispatch uses one visit and a Critical or High dispatch two. Visits count when you approve the sign-off. Past your allowance a visit is billed at the standard dispatch price, and unused visits don't carry over.
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Every plan includes both Opportunities and Dispatch.
Opportunities → Post an opportunity (needs the Opportunities service).
Compare bids and ratings on the posting, then award.
Dispatch → Request a dispatch: category, what needs fixing, how urgent.
A service call, a travel fee, and time after the first hour.
Check-in, messages, sign-off photos, then your approval.
Company management → Visit criteria and Documents, once for every job.
Send it back while they're on site, request a return visit, or dispute it.
Payments → open the invoice → record payment.
Company Management → Sites — one at a time, or import a spreadsheet.
Company Management → Sites → Import a file: Excel or CSV, for Company Managers.
Compliance → Add requirement, for Company Managers.
Yes — Settings → Integrations: API keys and webhooks.
Settings → Audit Log, for Company Managers.
Settings → Manage Users, for Company Managers.