For companiesFor contractors

Can I import my sites and equipment from a spreadsheet?

A Company Manager chooses Company Management → Sites → Import a file and uploads an Excel (.xlsx) or CSV file — up to 5 MB and 5,000 rows. Import sites first, then equipment; each piece of equipment names the site code it's at. Your column names don't have to match ours: PeerToSite suggests which column is which and you can change it.

You'll see how many rows are new, updated, unchanged or have problems before anything is saved. Sending your list again later only updates what changed — sites are matched on site code, equipment on asset tag (or serial number). Sites missing from a new list are only closed if you tick the box. Templates are on the import page.

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More in For Companies

Which services come with my plan?

Every plan includes both Opportunities and Dispatch.

How do I post a job for bids?

Opportunities → Post an opportunity (needs the Opportunities service).

How do I review and award a bid?

Compare bids and ratings on the posting, then award.

How do I request a dispatch?

Dispatch → Request a dispatch: category, what needs fixing, how urgent.

What are plans?

Basic, Base Term, Premium or Enterprise — in Settings → Plan & services.

How is a dispatch job priced?

A service call, a travel fee, and time after the first hour.

How do I follow a job and approve the sign-off?

Check-in, messages, sign-off photos, then your approval.

How do I set sign-on and sign-off criteria and site documents?

Company management → Visit criteria and Documents, once for every job.

What if the work isn't right?

Send it back while they're on site, request a return visit, or dispute it.

How do I review and pay an invoice?

Payments → open the invoice → record payment.

How do I add my sites and equipment?

Company Management → Sites — one at a time, or import a spreadsheet.

How do I require licences, insurance or other credentials?

Compliance → Add requirement, for Company Managers.

Can PeerToSite connect to our service desk?

Yes — Settings → Integrations: API keys and webhooks.

Where can I see a history of everything that's happened?

Settings → Audit Log, for Company Managers.

How do I add people and set their roles?

Settings → Manage Users, for Company Managers.